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Industrial IoT gateways
Ruggedised edge hardware for harsh, remote or constrained sites — cellular, fibre, LoRaWAN or satellite-connected with store-and-forward.
Remote Monitoring & Control
Continuous visibility across every site, asset and process.
Real-time telemetry, alarming and remote intervention for distributed operations — turning scattered assets and blind sites into one observable, controllable and reportable estate.
Overview
From blind sites to live operational intelligence.
Promation SA designs, deploys and operates remote monitoring systems that bring every pump, panel, gateway, meter and PLC into a single live view. We combine industrial IoT hardware, secure connectivity, on-premise or cloud platforms and operator-grade dashboards so your team sees issues coming, intervenes remotely and proves performance with hard data instead of anecdotes. Architectures are designed around bandwidth, security and data sovereignty — not a vendor's preferred stack.
Always-on
Continuous telemetry
Edge-to-cloud
MQTT · OPC UA · REST
Multi-site
Single operational view
Problems Solved
The operational pain we remove.
Every engagement starts with the production, compliance and cost problems that brought you to us — not a generic feature list.
Critical assets fail before anyone notices
Impact: Production stoppage, spoiled product or environmental incidents discovered hours later by a customer or contractor.
Engineers driving hours to read a panel or reset a fault
Impact: Wasted technical hours, fuel cost and missed SLA windows for issues that could be diagnosed and cleared remotely.
Alarms ignored because everything is an alarm
Impact: Real faults buried in noise, leading to operator desensitisation and incidents that should have been intercepted.
Reports compiled by hand from disconnected systems
Impact: Late, inconsistent management packs and no defensible audit trail for SLAs, compliance or insurance claims.
Distributed sites with poor or no connectivity
Impact: Plant data stranded on-site, no central visibility and no way to benchmark performance across the portfolio.
Open ports, default passwords and unmanaged remote access
Impact: OT cybersecurity exposure that fails insurance, IEC 62443 and increasingly customer-imposed security reviews.
Key Capabilities
What we engineer, install and support.
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Cloud & on-prem platforms
Ignition, AVEVA, Grafana, Azure IoT and custom stacks — selected to fit security, data sovereignty and licensing constraints.
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Alarms & escalation
Multi-channel alarming via SMS, email, app push, voice and webhook with rotations, acknowledgements and full audit trails.
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Operational dashboards
Operator, supervisor and executive dashboards designed around the decision being made — not generic widget galleries.
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Mobile access & approvals
Secure mobile dashboards, controlled set-point changes and on-call approvals so engineers aren't chained to a control room.
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Secure connectivity
VPN, certificate-based authentication, segmented networks and least-privilege access aligned to IEC 62443 and ISO 27001.
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Predictive insights
Rule-based and machine-learning models to surface drift, wear and abnormal behaviour before it becomes downtime.
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Historians & reporting
Long-term time-series storage with automated daily, shift and management reports delivered to the right inbox.
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Connectivity engineering
Site surveys, antenna selection, dual-SIM failover and bandwidth optimisation for genuinely remote operations.
Industries Served
Sectors we deliver this for.
We tailor every engagement to the operational realities, compliance obligations and uptime expectations of the sector you operate in.
Explore industries- Mining & Minerals
- Manufacturing & Processing
- Agriculture & Water
- Commercial & Industrial Property
- Residential Estates
- Hospitality & Tourism
Benefits
Why operators choose Promation SA.
End blind operations
See every site, every shift — not only when something fails or a customer phones in.
Faster response
Issues escalated to the right person within seconds, with the context required to act — not just a generic 'fault' message.
Lower travel cost
Diagnose and resolve remotely; reserve site visits for work that genuinely needs hands and tools.
Defensible data
Time-stamped, tamper-resistant records for compliance, insurance, environmental reporting and SLA verification.
Portfolio-level intelligence
Benchmark performance, energy, downtime and incidents across sites — surface outliers, replicate what works.
Continuous improvement
Real data feeds root-cause analysis and capex prioritisation — replacing opinion with evidence.
Process
How we deliver.
A disciplined, engineer-led workflow built around the ACTIVE methodology — predictable scope, predictable cost, predictable outcomes.
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Signal & decision audit
Identify the assets, signals and decisions that matter — and the gaps in current visibility that drive downtime and cost.
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Architecture design
Edge, network, platform, dashboard and security design tailored to bandwidth, sovereignty and operational constraints.
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Deploy
Install gateways, configure tags, build dashboards, define alarms and connect escalation channels with operator training.
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Tune
Stabilisation period to rationalise alarms, refine thresholds and align reports to how teams actually work.
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Operate
Optional managed monitoring desk and on-call engineering response covering business hours or 24/7.
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Improve
Quarterly reviews to add signals, retire noise, refine models and align with new operational priorities.
FAQ
Common questions.
Can you monitor sites with poor connectivity?
Yes. We deploy store-and-forward edge gateways with cellular, LoRaWAN or satellite uplinks so data is captured locally and synced reliably when connectivity returns.
Do you offer a 24/7 monitoring desk?
Yes. Customers can subscribe to our engineering response service for first-line monitoring, fault triage, remote intervention and structured escalation.
Can data stay on-premise?
Yes. We support fully on-premise, hybrid and cloud architectures depending on data sovereignty, latency and security requirements — and document the data flow accordingly.
How is the system secured?
We follow IEC 62443 principles: segmented OT networks, certificate-based authentication, encrypted transport, least-privilege access, logged remote sessions and regular vulnerability reviews.
Can it control as well as monitor?
Yes. Where appropriate we implement secure remote set-point changes, start/stop and recipe selection — always behind authentication, role-based permissions and full audit logging.
Will it work with our existing PLCs and meters?
Almost always. We support Modbus, Profinet, EtherNet/IP, OPC UA, BACnet, KNX, M-Bus and many proprietary protocols, and bridge them to a common data model.
How long until we see value?
First dashboards and alarms typically go live within weeks of gateway installation. Full optimisation and predictive layers are added once a meaningful data baseline exists.
Who owns the data?
You do. The platform, the historian content and the dashboards are yours, with full export rights — no lock-in to a Promation-only stack.
Book a Consultation
Ready to discuss remote monitoring & control?
Start with a free 15-minute discovery call. A senior Promation SA engineer will review your situation and outline next steps — at no cost.